I wanted to take a moment to express my heartfelt gratitude for the exceptional service I recently received. I was initially quite concerned about how to address the issue with the product I received online, but your prompt assistance put my worries to rest.
I am pleased to report that the issue has been resolved, and my product is now functioning perfectly. Your professionalism and commitment to customer satisfaction are highly commendable.
Thank you again for your outstanding service.
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ALL products on Rico Appliances are eligible for a free Replacement within Warranty Period as per the respective Categories. Delivery in the unlikely scenario you receive a product with a manufacturing defect.
However, if you receive an incorrect / damaged / different product or one with missing accessories, please raise a return request within 24-48 hours of delivery. Our Customer Care team will verify your order whether it falls under warranty or not and accordingly arrange Pickup of your order and provide replacement or service as per the nature of your complaint. Click here