Return Policy

Who pays for the delivery charges for returning of products?

When you're returning an item that was damaged/ defective or due to an error on the seller's part, you will be compensated for return courier charges. Please pack well when you are returning the product so that it reaches the seller in good condition.

The amount you paid for the product less transaction cost and shipping charges paid at the time of order will be directly refunded back to your bank account within 15 working days of refund through rtgs.You have to provide your bank details for refund on service@rico.in

How are items packaged?

All items are carefully packaged as to avoid any form of damage.

What are the shipping charges?

We provide FREE delivery on most items in India. Some items may have shipping depending on the nature of the product.

How can I track the delivery of my order?

All Rico items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order. You can also see the tracking number in your order history panel in your account when you login.

Who would be responsible for paying local taxes in india?

GST is included in the price